Our Standards, Values & Approach

At Clean Homes, quality is a commitment — not a marketing claim. Here’s how we hire, train, and operate to deliver consistent, compassionate cleaning every visit.

How We Hire & Support Our Cleaners

At Clean Homes, we hire cleaners we’d happily employ to clean our own homes. Every Clean Homes cleaner goes through a robust recruitment process, a police check, induction and is provided with the Clean Homes cleaner manual before commencing work.

Cleaners are offered ample opportunity for professional development

  • 01

    Application & interview

    We assess attitude, reliability, and genuine care for people. We believe that technical skills can be taught, character cannot.

  • 02

    National Police Check

    A National Police Check is mandatory for all staff before their first assignment. Checks are renewed regularly and flagged immediately if anything changes.

  • 03

    Reference verification

    We contact previous employers and personal references: not just for compliance, but because trust matters.

  • 04

    Induction

    All new cleaners complete a Clean Homes induction covering WHS, safe chemical handling, disability awareness, and client communication.

  • 05

    Supervised starts

    First visits are conducted with an experienced team leader present to ensure quality and client comfort.

  • 06

    Ongoing development

    Annual refreshers, aged care awareness training, and NDIS Practice Standards updates keep our team at the forefront.

Our Principals

These are the principles that guide how every Clean Homes cleaner works in your home.

  • Dignity First

    Dignity First

    We treat every client with warmth and respect. Your home is your sanctuary, and we will always respect your wishes.

  • Safety & Compliance

    Safety & Compliance

    All staff hold valid police clearances and receive WHS inductions. Our operations also comply with the NDIS Practice Standards.

  • Consistent Quality

    Consistent Quality

    Every clean follows a structured checklist tailored to your home. Our team leaders conduct periodic quality checks to keep standards high.

  • Punctuality Matters

    Punctuality Matters

    We respect your time. Our cleaners operate within agreed windows and communicate promptly if schedules change, to maintain reliable service.

  • Open Communication

    Open Communication

    We actively seek feedback after visits. If something isn’t right, we want to know, and we’ll resolve it quickly, no questions asked.

  • Continuity of Care

    Continuity of Care

    We match you with a dedicated cleaner and maintain that relationship long-term. You never have to re-explain your preferences.

Book Online

Request Your Free Consultation

Fill in the form and one of our friendly team members will contact you within one business day to confirm your service, verify your funding, and schedule your first clean.

  • No obligation — just a friendly chat
  • We'll verify your NDIS or HCP funding
  • First clean can be scheduled within 7 days
  • No hidden fees for eligible funded clients
How we operated

We respect your privacy. Your details are never shared with third parties and are used only to arrange your cleaning service.